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Sense won't sync to iPhone 8

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‎05-28-2021 10:32 - last edited on ‎05-30-2021 12:20 by

‎05-28-2021 10:32 - last edited on ‎05-30-2021 12:20 by

My sense will not sync anymore, I have cycled power on the Sense, deleted the sense from iPhone just to not be able to get it to discoverer it (The phone finds the Sense and starts to sync but stops about 1/3 of the way through).  I managed after 8-10 tries to get recognize and add the Sense to the iPhone.  I managed once to sync and that took about 5-10 min.  Now it gets half way and displays "can't sync your Sense".  Bought the Sense about 2 months ago. 

 

 

Moderator edit: subject for clarity 

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1 REPLY 1

‎05-30-2021 12:19

‎05-30-2021 12:19

Welcome to the Fitbit Community, @Kubi6.

 

Thanks for the details shared in your post and for already trying to resolve the issue. Syncing difficulty is usually caused by a missing requirement and I recommend following the complete troubleshooting steps in this help article: Why won't my Fitbit device sync? 

 

Hope this helps. 

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