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Sensitive movements add steps

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‎06-06-2017 09:56

‎06-06-2017 09:56

When I'm sitting at my desk my Fitbit is adding steps as I type. Can I stop this? 

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1 REPLY 1

‎06-07-2017 10:26

‎06-07-2017 10:26

Thanks for joining the forums @Sweetlady62! 

 

As a first step I recommend performing the restart 2 or 3 consecutive times and keep an eye on it. I also recommend adjusting the wrist settings, follow the instructions below:

 

  • Start by opening the Fitbit App
  • Tap on Account ( is located on the upper right hand corner ) 
  • Select your Alta 
  • Adjust the "Wrist" and "Handedness" settings and don't forget to sync after doing these changes 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

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