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Setting up new Device

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‎12-03-2017 09:23

‎12-03-2017 09:23

My last fitbit quit working about three weeks ago I bought a new one #4 ... when i went to set up account my fit bit app is open but I don’t have an account icon ... ??? How do I get into my account ???
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‎12-03-2017 09:42 - edited ‎12-03-2017 09:43

‎12-03-2017 09:42 - edited ‎12-03-2017 09:43

Without knowing which of the 4 possible phones/computer your app is installed on. I will take a guess that you want to look at this thread in ios. 

 

I'll move your app question out of the charge 2 hardware. 

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‎12-03-2017 10:38

In response to Rich_Laue

‎12-03-2017 10:38

@Sunshine98 - 

 

Yes, there are quite a few threads about the "invisible" account icon. To remind you where it is:

 

Screen Shot 2017-11-27 at 7.52.15 PM.png

 

Just pretend you see it and press where it "should" be, to the right of the Fitbit logo and above the Share icon.

RETIRED Enterprise Computing / "IT Guy" - Southern California - Marine Staff Sergeant 1970-78
Apple Watch 6 - iPhone 8 (iOS 16.7.8) - FitBit app 4.20 - MacBook Air (macOS Catalina)
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