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‎10-27-2017 02:27

‎10-27-2017 02:27

I have an Apple 6s I have come home from 2 weeks abroad. My Fitbit charge2 worked before I went and also on holiday. 

My problem is it won’t let me sign in since I came home. It says there is a problem with SSL which I haven’t a clue what this is 

can any one help Please 

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2 REPLIES 2

‎10-27-2017 08:12 - edited ‎10-27-2017 08:14

‎10-27-2017 08:12 - edited ‎10-27-2017 08:14

Hi

 

Make sure having the latest fitbit app version installed.

 

If not already done, feel free uninstalling the fitbit app, restarting the phone and reinstall the app freshly.

 

* When the internet router is turned on a longer time, when desired, turn the router off (power button), when fully off (no lights are displayed), turn the router on again. Cat Embarassed

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‎10-27-2017 08:31

In response to SunsetRunner

‎10-27-2017 08:31

I found this post by @MarcoGFitbit to look at. Also you can do a search. 

 

I also moved your iOS question out of the Hardware board and into the iOS board, this should give a better chance of getting an answer. 

Best Answer