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Sleep Data synched but NO Sleep Score

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My data from last night is synched between app and fitbit, but my fitbit shows "no score" and there is no score panel in my app nor in my website dashboard.  When I look at details on either, I see the sleep hours panel, sleep goal panel, and sleep stages, all with data. 

My luxe and ios App are both updated and this problem also appears on the fitbit.com site as well.

Heart rate is being detected and logged.

What do I need to do to have a sleep score calculated?  This is my second day with the fitbit, do I need multiple days of data before it will add scoring? 

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Looks like it was a day one issue. I see scores for second and third night. Just didn’t score the first night, even with all data present. 

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Hello @SalliedForth and welcome to the Community.  I am moving your post to the iOS forum, a better fit for your issue.  To clarify things, the fitbit.com dashboard will show sleep stages, but doesn't and has never reported a sleep score.  I'm sorry, but I can't help you with the basic issue.  I have been a Fitbit user since before sleep scores were introduced.  If I got sleep stages, I got a sleep score.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

Looks like it was a day one issue. I see scores for second and third night. Just didn’t score the first night, even with all data present. 

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