07-27-2016 08:32
07-27-2016 08:32
Answered! Go to the Best Answer.
04-17-2017 08:36
04-17-2017 08:36
Thanks for joining us here @Jcgable! Would you mind double checking if your Fitbit app is up-to-date? It should be on version 2.34. Once you've updated your app, do a force quit and a force sync afterwards.
If the issue persists, please check on Fitbit.com Dashboard if you're getting the same issue with your sleep graphs.
I'll be around!
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07-28-2016 13:17
07-28-2016 13:17
Hi @Youngms56
Have moved this thread from the Flex to the iOS App section to increase the chance of getting a solution.
Your post will get more attention here.
08-02-2016 07:44
08-02-2016 07:44
It's nice to see you around the Community @Youngms56, how you doing?
Hmmm...this is very strange let me say.. I'd recommend doing the following:
If after this the issue persists, please send me screen shots showing the duplicate sleep logs. Thanks for bring this issue to my attention, BTW!
Catch you later!
Thanks for your help @SunsetRunner!
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04-15-2017 11:40
04-15-2017 11:40
I am having the same problem.
I tried logging out of app, turning off Bluetooth, and turning off phone for two minutes. Problem persists when I turned everything back on.
04-17-2017 08:36
04-17-2017 08:36
Thanks for joining us here @Jcgable! Would you mind double checking if your Fitbit app is up-to-date? It should be on version 2.34. Once you've updated your app, do a force quit and a force sync afterwards.
If the issue persists, please check on Fitbit.com Dashboard if you're getting the same issue with your sleep graphs.
I'll be around!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-17-2017 09:56
04-17-2017 09:56
04-18-2017 04:25
04-18-2017 04:25
Music to my ears @Jcgable! I'm so glad to hear this did the trick for you!
Hope to see you participating in the Community more often since I think it would be awesome for you to explore our Community, so you can go ahead and log to any of the topics that might be of your interest in our Discussion boards. Feel free to comment and contribute with your knowledge and experience.
Happy stepping!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...