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Sleep Restoration Heart Rate Graph not working

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Restoration heart rate is now always blank. The updates for the Fitbit app are up to date. How do I resolve? Many thanks for anyone’s help 😁

 

 

Moderator edit: subject for clarity

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8 REPLIES 8

Hello @Riz-. Welcome to the community forums! 

Thank you very much for taking the time to report this matter. I'd like to let you know that this inconvenience should be resolved with the new release of the Fitbit App. For more information and updates, I recommend visiting the following thread

See you around. 

Wilson M. | Community Moderator, Fitbit.
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Thanks for your reply. My iPhone is saying all my updates are completed so hopefully this update will happen soon x

Sent from my iPhone
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@Riz-   When some users said they got an update that fixed the sleep restoration graph, I checked my phone.  I still had v 3.40.  I tried to update, but get the same version I had.  I deleted the app, then re-downloaded it.  I got all my graphs back when I got 3.41.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Hi.

Many thanks for your help. I found the update in the APP store and now the graphs are back!!😁

Sent from my iPhone
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@Riz- Great to hear that your graphs are now back after the Update! 

Have a wonderful day! 

Wilson M. | Community Moderator, Fitbit.
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Thank you ☺️

Sent from my iPhone
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Thanks,
It’s really appreciated.
Dali

Envoyé de mon iPad
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@Riz- @dali It's been a pleasure! 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

See you around. 

Wilson M. | Community Moderator, Fitbit.
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