04-16-2021
10:35
- last edited on
04-17-2021
07:57
by
WilsonFitbit
04-16-2021
10:35
- last edited on
04-17-2021
07:57
by
WilsonFitbit
Restoration heart rate is now always blank. The updates for the Fitbit app are up to date. How do I resolve? Many thanks for anyone’s help 😁
Moderator edit: subject for clarity
Best Answer
04-17-2021
08:05
- last edited on
08-29-2024
10:29
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-17-2021
08:05
- last edited on
08-29-2024
10:29
by
MarreFitbit
Hello @Riz-. Welcome to the community forums!
Thank you very much for taking the time to report this matter. I'd like to let you know that this inconvenience should be resolved with the new release of the Fitbit App. For more information and updates, I recommend visiting the following thread.
See you around.
Best Answer04-17-2021 08:55
04-17-2021 08:55
Best Answer04-17-2021 14:03
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-17-2021 14:03
@Riz- When some users said they got an update that fixed the sleep restoration graph, I checked my phone. I still had v 3.40. I tried to update, but get the same version I had. I deleted the app, then re-downloaded it. I got all my graphs back when I got 3.41.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
04-17-2021 23:18
04-17-2021 23:18
04-22-2021
10:37
- last edited on
08-29-2024
10:29
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-22-2021
10:37
- last edited on
08-29-2024
10:29
by
MarreFitbit
@Riz- Great to hear that your graphs are now back after the Update!
Have a wonderful day!
Best Answer04-22-2021 10:46
04-22-2021 10:46
04-23-2021 15:06
04-23-2021 15:06
04-26-2021
11:31
- last edited on
08-29-2024
10:28
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-26-2021
11:31
- last edited on
08-29-2024
10:28
by
MarreFitbit
@Riz- @dali It's been a pleasure!
I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
See you around.
Best Answer