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Sleep Tracker inaccurate

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‎04-29-2017 10:33

‎04-29-2017 10:33

My sleep tracker is recording too many hours this week. If I sleep for 7 hours, it will show as if I slept 13. It's been doing that all week...any tips?

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‎05-02-2017 08:46

‎05-02-2017 08:46

Hello @Keech0811, thanks for joining us, it's great to have you on board the Community! Smiley Happy

 

Which tracker are you currently using? Since when did you start experiencing this issue? In this particular case I would like to suggest you to go to the sleep section on your online Dashboard. Check if your sleep logs show the correct hours and if they do, please try the following on the Fitbit app:

 

  • Force-close the Fitbit app by double tapping the home button on your phone and swiping up the app. 
  • Log out from the app, restart your phone and log back in. 

Please give it a try and feel free to reply in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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