Sleep calculation update needed

[esherdan]

Hello,

I think there needs to be an adjustment made in the way info is interpreted. If there are seen to be times before falling asleep and/or at the end of the sleep cycle, these should not be considered as having occurred within the sleep cycle. For example in attached picture: I hadn't fallen asleep yet (beginning) so this was not an "awake" period interrupting sleep, and at the end (13 minutes) I woke up and did not go back to sleep. To have the most accurate accounting, these periods of being "awake" only indicate the time before sleep and the time after I had woken up. If the end totals say I was awake, for example for 40 minutes, that should be during the cycle, not at the beginning, before sleep or the end, after waking. I hope that's clear. Can this please be fixed? Thank You.

[RicardoFitbit]

Hi @esherdan, it's nice to see you again participating here in the Community Forums, welcome back!

Thanks for taking the time to share your thoughts and comments with us, I totally understand how frustrating this matter can be for you. Please take in consideration that we are always working and striving to improve the Fitbit experience with our products and services, therefore, the information that was shared in your post is really helpful for us to evaluate our procedures and the way the sleep tracking feature works. 

Please do not hesitate to contact me back if you require further assistance, the feedback that was shared in your post is really appreciated.

See you around. 

[esherdan]

Is someone going to try to fix it? It seems to me that it wouldn’t be very difficult to have the information gathered in sleep tracking automatically checked any time after the sleep session is concluded and if there is time at the end/and or the beginning of the session determined to be “awake time” it could be erased. Could fix all completed sessions.

Thank You.