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Sleep data is not syncing to the Fitbit app

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‎12-06-2023 15:21 - last edited on ‎12-22-2023 08:50 by Fitbit Moderator

‎12-06-2023 15:21 - last edited on ‎12-22-2023 08:50 by Fitbit Moderator

No data is in the Sleep score, but it is in the Hours slept chart and the Sleep schedule, sleep stages did not register either though the time slept is in a shadow line bar. Sleep had not been recorded a few weeks ago and I was advised to loosen the wrist band, so is it too loose now? Is that the problem?

Moderator Edit: Clarified subject

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2 REPLIES 2

‎12-24-2023 08:42

‎12-24-2023 08:42

Have you tried logging out of the app and then back in?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎12-24-2023 10:53

‎12-24-2023 10:53

Yes numerous times, it has also stopped logging my heart rate, coincided with a software update

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