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Sleep did not track last night

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‎07-14-2018 06:47

‎07-14-2018 06:47

I slept 10 pm - 7 am, but the graph is only showing sleep from 10 - midnight.  I edited the log manually but it is not showing the right data - it’s showing the simple data graph and that I was awake when I wasn’t.  Is something going on with the app or sync?  I’m also having trouble logging food - which I was on the board is a known issue.  Thanks if you can help resolve so I don’t lose more sleep data!

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‎07-16-2018 07:32 - edited ‎07-16-2018 07:57

‎07-16-2018 07:32 - edited ‎07-16-2018 07:57

Hello @MarinaN, thanks for joining the Fitbit Community, it's great to have you on board! Smiley Happy

 

I appreciate you have brought this to my attention and for letting me know you tried to edit your sleep log manually. Tell me, is this the first time you've experienced this situation? Which tracker or watch are you currently using? At this moment I would like to ask you to restart your Fitbit device, then make sure is well snuggled on your wrist and monitor it for the next night. 

 

Now, when it come to the food logs, our team is currently working towards a proper resolution for this issue, please keep an eye on this thread for further updates.

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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