Sleep figures wrong on charge 3

[Swiftos]

For the last week the sleep numbers are just wrong. 

Until then they seemed ok. 

happy to email screenshot for someone to investigate. 

[LizzyFitbit]

Hi @Swiftos. Welcome! It's great to see a new face around.

Thanks for letting me know that the sleep numbers aren't correct. If this data is displayed directly on your Charge 3, have you tried restarting your tracker to correct this misbehavior? Is your Charge 3 syncing correctly with the Fitbit app? Is the Fitbit app showing your correct sleep data?

To further investigate, please take a screenshot of what is displayed on your tracker and the Fitbit app, and share it with me. You can find instructions to attach pictures in this post. 

I'll look forward to your response.

[Swiftos]

Maryann and Paul xx

[LizzyFitbit]

Hi @Swiftos. Thanks for getting back.

Your post didn't include any update about this issue and I'm wondering if you've reviewed my previous post? If not, please do so in order to work on this together and get your details to be displayed correctly.

I'll look forward to your response.