Sleep log is correct on graph but not on dashboard

[Dragomir]

My sleep never updates on the dashboard but is accurate in the sleep page. Help

Moderator edit: Updated subject for clarity

[FerdinandFitbit]

Hi there @Dragomir. Good to see you in the Fitbit Community Forums! 🙂

I'm sorry to hear you're having problems getting your sleep data correct on both the dashboard and the sleep page. 

Now, I'd like to know... is your tracker syncing properly to your Fitbit app? Also, when you say that it's correct on the Sleep Page but not on the Dashboard, does it mean that on the dashboard it shows nothing (or what exactly shows there?) but when you go to the Sleep page, the sleep log shows up there?

Have you tried by any chance to log out of the app and log back in and see if this corrects the issue? If not, tap on the Account section at the top right corner of the dashboard and then scroll down to the Bottom and tap on Log Out Of App, then log back in with the same email address and password and see if this makes any difference.

If you're still having problems after this, please provide with as much detail as possible of what is happening and I'll be happy to help you out!

Ps. I'm moving your post to the iOS app board for categorization purposes.

[Dragomir]

Logout & login did the trick


Sent from my iPhone

[FerdinandFitbit]

That's awesome to hear @Dragomir! Thanks for getting back and anything else you may need, I'm always around!