Sleep not appearing on app

[Stevark1]

The sleep tracking part of the app no longer appears on my iPhone bit is on my iPad. How can this annoyance be rectified?

moderator edit: title for clarity

[SantiR · Accepted solution]

@Jessica55 Welcome to the Fitbit Community! The only information that should transfer from MFP to Fitbit are logged foods and activities. Try to revoke the access from the app and then link them again. You should see the data correctly after doing this. 

Let me know how it goes! 

[Llib]

Clicked EDIT in top right corner.  No sleep tile.

[MzAune]

Jeg har det samme problemet, men har ikke ett alternativ som heter ‘instillinger’ - verken i høyre eller venstre hjørne, oppe eller nede. Har prøvd å avinstallere FitBit og installere den igjen, utenat det hjelper 

[MarcoGFitbit]

Hello @MzAune, thank you for joining the Fitbit Community, it's a pleasure for me to welcome you to the Fitbit Community. 

At this time the Fitbit Community and Customer Support isn't staffed to provide service in Dutch. We'll be happy to assist you in English, Spanish, German, French, Korean, Mandarin, Italian or Japanese, I will appreciate if you could reply in one of those languages so I can help you further.

Happy stepping! 

[MzAune]

Hi,

I contacted you about my Fitbit. I can’t ‘read’ my sleep log at the
dashboard. I have tried to connect my Fitbit to my computer, but nothing
happen.
(As you can see on the picture, there is no ‘setting-button’..?)

Sincerely
Lisbeth Aune

--
Sendt fra Gmail for mobil

[MarcoGFitbit]

Hello @MzAune, I hope you're having a great day, thanks for taking the time to reply. 

I appreciate you have come back and explain the situation for me; unfortunately, the picture you sent didn't come through. I will appreciate if you can reply with it once again. Please follow these instructions to upload pictures to your next reply. 

Now, please keep in mind that in order to sync or set up a tracker using your computer you will need a USB dongle and to download the Fitbit Connect software. If you already have both, follow these instructions to set it up:

1. Open the Fitbit Connect Software and then select "Setup a New Fitbit Device"
2. Then, select Existing User, log in with your credentials and then click on Update Profile
3. Choose your tracker and follow the onscreen instructions to continue
4. If (or when) you're asked you to replace your current tracker, please replace it and continue with the process.

Thanks for your patience and understanding, I'll be waiting for your reply. 

[Dee-Jones]

Agreed. This is not an option in Edit mode. Fitbit, please rectify as this is key information to health!!