04-12-2021 22:17 - last edited on 04-14-2021 15:53 by LiliyaFitbit
04-12-2021 22:17 - last edited on 04-14-2021 15:53 by LiliyaFitbit
My Inspire HR is working, rebooted and has a happy face, but since 4/6/21 it has not displayed any data in the sleep restoration graph. The other two graphs display. I contacted customer service and was told the information was forwarded to development but this feature is a key reason that I pay for
premium- when will this be resolved? I’m bummed out not having all the data.
Moderator edit: subject for clarity
04-14-2021 15:53
04-14-2021 15:53
Welcome to the Fitbit Community, @JRDG1.
Thanks for the details shared in your post. I understand how you are feeling about this situation and appreciate your efforts to resolve this. I would like to advise that our team has started releasing a new version of the Fitbit app (3.41) and I recommend updating the app once you see it available as updates come with new features and bug fixes. You can confirm the steps to update the app in How do I update the Fitbit app?
Hope this helps.
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