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Sleep tile showing only current day's information.

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‎02-10-2017 05:00 - last edited on ‎02-11-2017 04:07 by Moderator Alum

‎02-10-2017 05:00 - last edited on ‎02-11-2017 04:07 by Moderator Alum

When I sync my Charge HR the sleep time is updated but when I look at yesterday it has the same value. I.e. Yesterday I slept 7 hrs 30 min today 8 hrs. I show yesterday it now says 8 hrs day before that 8 hrs all previous days show 8 hrs. Anybody seen this before?

 

Moderator Edit: Clarified Subject.

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‎02-11-2017 04:06

‎02-11-2017 04:06

Hello @SeeWillie, thanks for joining us, it's great to see new faces around. Smiley Happy

 

The reason you're able to see the same information on the Sleep tile is because when you swipe to check informaiton from previous days, the only tile that reflects that information is the Main Tile (steps, calories, distance, floors and active minutes). The others only show "Today's" information. This is the normal behavior of the app.

 

In order to check information from previous days, please tap on the Sleep tile, you will be redirected to a new screen where you'll be able to see your previous days's logs. In here you can even compare your Sleep with previous weeks as well, as it shows you a very complete graph. Please remember that you can tap on each tile to see their information from previous days as well.

 

I hope this resolves your inquiry, if there's anything else I can do for you, please keep me posted! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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