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Something went wrong error logging in

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‎01-31-2024 20:54

‎01-31-2024 20:54

I keep getting this error and can’t login through Google on the iOS app. I’ve tried every available online troubleshooting step.. 

IMG_3385.png

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‎02-01-2024 05:50 - edited ‎02-01-2024 05:51

‎02-01-2024 05:50 - edited ‎02-01-2024 05:51

Hi, @Thunziker, welcome to the community, can you please provide more information? Details of your phone (model & OS version) The steps you have taken to log in with your Google account and the point at which you get the error message would be helpful. Check you have the latest updates on the Fitbit app, your phone & the Inspire 3 (currently 63.20001.194.91)

Is this the first time you've logged in with a Google account?

Please post here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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‎02-03-2024 16:27

In response to Gr4ndp4

‎02-03-2024 16:27

Welcome to the Fitbit Community, @Thunziker. I'm sorry to hear about the message you get when you try to log into the Fitbit App and thank you for adding your screenshot and following every available online troubleshooting step.

I noticed that you already got in touch with our team and received assistance. 

Thank you for your help @Gr4ndp4.

Have a great weekend. 

Andrea | Community Moderator, Fitbitp>

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