Starting Weight and date keeps changing in the app.

[Gettingsmaller]

I changed my start date to 19/11, but the app seems to be changing my start date every day now to the day before, so it shows no progress. Also, I put my weight in on 19/11 as 159.8, but it keeps changing it to 157.8 - I’ve even edited it 3 times and the next day it has changed it back!! Wht on earth is going on?

Moderator Edit: Clarified Subject + Format.

[MarcoGFitbit]

Hello @Gettingsmaller, have a warm welcome to the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment I would like to suggest you to log out from the Fitbit app, restart your phone and log back in. After that, change the starting date and your starting weight and sync your tracker. If this information changes again, please reply to us with the following information:

• iPhone model you're currently using
• OS version running on your phone.
• App version installed on your phone (go to Account > Help to get it)

Thanks for your patience and understanding, we'll be waiting to hear from you! 

[gothicc]

I haven't seen this solution mentioned anywhere else, I posted this on the original post I commented on, but I'll mention it here too.

(Thankfully I use a smart scale & app that's NOT an aria, so I could cross reference things and have an un-f*&&ked list of data.)

Essentially, I found wildly incorrect weights were scattered throughout my weight history on the fitbit system, which I believed happened every time I tried to edit my goal through the fitbit apps weight dash "edit goal" (not thru the hidden food goal edit). I had my start weight showing up over and over thru my weight history, as well as totally wrong weights (a kilo higher even) logged when I had data that stated otherwise - all caused by me trying to change the start date, and the fitbit app logging that as that dates ~current~ weight instead of as a start weight.

I went thru the weight history, corrected wrong entries and deleted the original start weights that were scattered all throughout, and VOILA! my start date was finally changed to the date I had been trying to set!! It seems the weight history is overriding the customised start date, and it grabs the latest date that it logged the goal weight (which will be today/yesterday if you've been trying to fix it repeatedly with no luck!)

PS Fitbit app developers, you should fix this ASAP, it's obviously been an issue since 2017 at least. Changing a start date SHOULD NOT log the weight for the date that you are changing it. Holy moley. 

[chendy1024]

It's STILL an issue, clearly, because I'm having the same problem. Honestly don't know why I continue to use Fitbit products... Maybe no viable competition on Android platform. Ugh, I hate it so much. Nothing but problems.

[lkrebill]

I’m having the same issues 😞