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Stats decrease in a group overnight.

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I get so excited to see my rankings in my friend group! However, I notice that my stats decrease overnight daily! For instance, I had over 100,000 racked up only to wake up the next day at 94,000! This is not fair! This needs fixed- it would be good motivational tool if it was accurate!

 

Moderator Edit: Clarified Subject.

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Hello @Rfurlong, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I apologize for the delay in the response and I appreciate your participation in the Forums. Would it be possible for you to elaborate a bit more about this situation. Are you steps decreasing on a challenge? I will also appreciate if you could send us a screenshot of this so we can check it further. 

 

Thanks for your patience and understanding, we'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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I have attached a photo taken last night and a screen shot just now. You
can clearly see the huge discrepancy. I went from 88000 to 79000!!! This
happens every day !Maybe I should’ve kept the Apple Watch my husband bought
me.
Roxie
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My step total goes down overnight! All the time!My step total goes down overnight! All the time!

 

606B606C-E2F9-4016-919C-43DB14A9EFC0.jpeg

 

 

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Hello @Rfurlong, I hope you're doing well, thanks for taking the time to reply and attach the screenshot requested. Smiley Happy

 

At this moment, I have forwarded the information you have provided to our team so they can take a better look at this situation. Once we have more to share with you about this issue, we'll make sure to post it here in the official Forums. 

 

Thanks for your patience and understanding, have a great day. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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