03-05-2015 00:07
03-05-2015 00:07
Answered! Go to the Best Answer.
05-08-2015 12:03
05-08-2015 12:03
03-05-2015 03:19
03-05-2015 03:19
Hi @Stephhy
Moved your question to the corresponding section to increase the chance of getting a solution.
Check out the Fitbit Article: URL: How do I change my dashboard on the Fitbit app for iOS?
Hope it helps.
03-12-2015 01:24
03-12-2015 01:24
Me too!
My wife has a Fitbit and it was all working fine. Just got myself one and have the steps and sleep tiles have disapeared. Tried logging out (but now that option has disapeared as well. Tried deleting.
Getting really fed up and ready to throw it into the bin!
Thanks
Karl
03-12-2015 05:37
03-12-2015 05:37
03-12-2015 11:13 - edited 03-12-2015 11:13
03-12-2015 11:13 - edited 03-12-2015 11:13
@knclare @JaniceO That's really weird. Have you tried the following?
1. Open the Fitbit App.
2. Click the dashboard button in the bottom left-hand corner.
3. Click the Edit button at the top right-hand corner.
4. Scroll to the bottom of your dashboard an find the missing tile.
5. Make sure it is checked.
6. If you want, select the three lined icon on a tile to drag and drop to a preferred location.
7. Click the Done button (where the Edit button once was).
Keep me posted if this helps you out!
04-05-2015 12:37
04-05-2015 12:37
04-05-2015 13:04
04-05-2015 13:04
@Klmnop Have you tried re-pairing your tracker to your account using the replacement setup process?
Keep me posted if this helps!
04-19-2015 19:03
04-19-2015 19:03
05-08-2015 11:48
05-08-2015 11:48
My dashboard is missing steps and sleep. When I click edit there is nothing else at the bottom to add. What do I need to do to get sleep and steps back?
05-08-2015 12:03
05-08-2015 12:03
05-10-2015 14:47 - edited 05-10-2015 14:50
05-10-2015 14:47 - edited 05-10-2015 14:50
@tekpere to expand a little bit on @CheChristi's post, please use the replacement setup process to re-pair your tracker to your account.
Also, please be sure that you have updated the Fitbit iOS App to version 2.9 as well!
Please keep me posted if this helps and welcome to the Fitbit Community.
12-25-2015 10:52
12-25-2015 10:52
Mine, too, on PC as well. In several days of trying to set up 2 flexes and 1 charge HR (family members), I've come to the sad conclusion these Fitbit devices are buggy pieces of **ahem**. I'm ready to chuck all of them, quite honestly, as are my family.
12-25-2015 10:58
12-25-2015 10:58
The remedies for these annoying little issues are becoming increasingly convoluted and hit-or-miss. "Try this and see if it works! Thanks!"; "Do the replacement setup process to re-pair your tracker to your account after updating to 2.9" "Then keep me posted. Thanks!"
WTF??
How am I supposed to leave 2 elderly parents in charge of these devices without the devices failing after 2 **ahem**ing days and my parents dumping them in a bin?
12-25-2015 11:01
12-25-2015 11:01
It happened to you twice? Is that supposed to be an acceptable way for a company to operate?
04-10-2016 04:45
04-10-2016 04:45
thanks! It worked!
08-27-2017 12:18
08-27-2017 12:18
How do u do that with a Fitbit Alta I tried to do that and it doesn't work
02-24-2019 08:39
02-24-2019 08:39
This worked but lost all my history of course. But this worked when everything else failed. good job!
02-25-2019 07:36
02-25-2019 07:36
Hello @Grinchy67, have a warm welcome to the Fitbit Community.
I appreciate your participation in the Forums and for sharing your experience with us. I appreciate you have joined the conversation and let us know your issue has now been resolved. Please note that the information you sync from your device gets stored in our Servers and not on your mobile device. Additionally, your Fitbit device can store up to 7 days of detailed information in case you're unable to sync frequently.
Thanks for your patience and understanding, have a great day.
11-22-2022 00:50
11-22-2022 00:50
I tried that and it didn't help. I also verified that I'm running the most current version of the software in both devices, my Luxe and my Note 20 Ultra. I don't even see it as an option to add and I went through both the lower screens under the edit function as well as the "discover" tabs and I didn't see it there, either.
Is there any other suggestions?