Step history not appearing

[antonio9931]

Is anyone else experiencing an issue where it will not load your step history in app (iOS)? If in click the step tile from the dashboard the detailed by hour view will not load, neither will the week/month/year views. Any ideas on how to get these pages to load as expected?

Moderator Edit: Clarified subject

[P.Rock15]

I am experiencing the same issue and have been for a few days. I noticed the goals are failing to load so the gauge in the home page does not show progress towards the daily goal. 

[Maarten68]

Same issues here, no weekly / monthly step history visible and no feedback on achieving daily goals. Cold closing the app and rebooting the phone did not offer a solution.

[Maarten68 · Accepted solution]

I see in other posts about the same problem that removing and re-installing the app fixes the problem. It worked for me!

[P.Rock15]

Great idea, I was avoiding that but it also worked for me. 

[thesmallerhalf]

Will try that. My question is why are Fitbit so poor at fixing this stuff. Hard to find an answer and why do their customers have to do the fixing.

[Ridge33NJ]

Also had this same issue this week. Agree that deleting and reinstalling the App restored the Steps History charting. Be aware that it make take a few minutes before all your step history is reloaded. 

[RJMJR]

This also worked for me - I don't seem to have any data loss eithet.