03-22-2018
09:28
- last edited on
03-24-2018
11:18
by
MarcoGFitbit
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03-22-2018
09:28
- last edited on
03-24-2018
11:18
by
MarcoGFitbit
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I lost my Steps icon on my dashboard and can’t figure out how to get it back.
Moderator Edit: Clarified Subject.

03-24-2018 12:45
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03-24-2018 12:45
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Hello @Mag2. thanks for joining the Fitbit Community, it's great to have you on board.
Usually when a tile is not showing in the Fitbit app is because of two different reasons:
- Your tracker has been removed accidentally from the account: To check this, please tap on the Account button and verify that your tracker is listed under your Name. If it's not, please set it up as a new device:
- Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
- Choose your tracker and follow the onscreen instructions to continue
- The tile has been removed from the Dashboard and is not invisible: To verify this, please scroll down until you find the Edit button. Tap on it and the invisible tiles will display a plus sign on the top left corner, tap on the plus sign to make them visible again.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.

03-25-2018 14:22
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03-25-2018 14:22
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Thank you so much for your advice, it was perfect! I did what you said and got my Steps back, thank you!
Mag2
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03-26-2018 04:32
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03-26-2018 04:32
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Hello @Mag2, I hope you're doing well, thanks for taking the time to reply and let me know your issue has now been resolved, I'm very glad.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

07-31-2021 04:50
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07-31-2021 04:50
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If I reset it...it only lasts a day and then they are gone again! Why does it do this? And it does it to both my cell phone and my WINDOWS 10 laptop.

