Steps being deleted on after syncing

[Aesh295]

Yesterday I did 8000 steps, today 17,000 I synced the watch with the app and now the watch and app is displaying yesterdays total as todays step count. What’s going on?

Moderator Edit: Clarified subject

[LizzyFitbit]

Welcome to the community, @Aesh295.

Thanks for sharing this information. I understand how important it is for you to track accurate information, and I'm sorry for the inconvenience. Because this shouldn't happen, may I know if the issue persisted today?

In the meantime, let's try some steps together:

1. Forget your Fitbit device from the Bluetooth settings.
2. Force quit the Fitbit app and reboot your phone.
3. Restart your Fitbit device to refresh its performance.
4. Open the Fitbit app and pull down on the screen to force a manual sync.
5. Keep an eye on all your stats to see if they sync correctly.