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Steps deleted from Dashboard, now I cannot get get the fitbit to sync or pa

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Hi there, my son deleted the Steps Counter off of my Apple iPhone dashboard.

I have tried every type of way to troubleshoot this issue and am running into serious problems.

 

I tried to use the Edit feature in the upper left hand side of the dashboard, but it did not give me the option to restore hidden tiles.

So I reinstalled the app and now I cannot get the fitbit to pair with my phone.  I have tried it on both my phone and my husband's phone.  I have turned the phones on and off. I have turned bluetooth on and off, I have reset the fitbit. I have plugged the fitbit in for charging.  I have literally tried every single idea.  I now also notice that the fitbit dashboard online does not include a step counter.  It seems that the step counter tile is gone and now I am unable to pair or sync.  

 

Someone please help!!!!

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Hi @ajmickelso

 

Moved this thread from the Flex to the iOS section since more relevant to the topic & increases the chance of getting a solution.


Wishing a beautiful weekend

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