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Steps logging, but Challenges and times not updating

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Over the last 4 days, Fitbit is counting my steps, but when I click into Steps, the times aren’t logged. Also, my Workweek Hustle Challenge isn’t updating with steps each day.

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Hello @joeashley5 

I’m a bit confused when you say the times of your steps are not logged. Can you provide more clarity? Where is this located? I’m “thinking “ you mean in the walk chart but I’m not entirely sure. If that is indeed the case (or for some of the other issues your experiencing) look to make sure your Fitbit App is up to date. If not please update. Now try logging out of the Fitbit app then turn your Bluetooth off, restart your phone then turn your Bluetooth on again. Log back into the Fitbit App as you normally do and try to manually sync your app (or allow it to sync naturally) to see if that fixed the problem. If the issue continues try restarting your Fitbit Tracker. You will not lose any data performing a restart: https://help.fitbit.com/articles/en_US/Help_article/1186.htm

😃 I’m hoping a simple refresh of both your Fitbit App and your Fitbit tracker gives you the best answer for your particular issue. Please come back and tell me how it goes. 

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