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Steps not syncing in challenge

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My dashboard shows my steps accurately but missing 5k+ in my workweek hustle...
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Were any of those 5k steps as a result of manually logging an activity, use of your phone's GPS tracking, or via a 3rd party app? If so, such steps do not count towards challenges (or badges). If not, then are you in the same timezone as the challenge creator as this can cause some confusion?

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Were any of those 5k steps as a result of manually logging an activity, use of your phone's GPS tracking, or via a 3rd party app? If so, such steps do not count towards challenges (or badges). If not, then are you in the same timezone as the challenge creator as this can cause some confusion?

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