help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Steps, stairs, distance not showing on app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-22-2016 10:21

‎02-22-2016 10:21

I restarted my iPhone yesterday and was asked to login to my Fitbit. Now I don't see steps, stairs, or distance on my app. I tried to edit, but the items are not hidden. Help?
Best Answer
0 Votes
1 REPLY 1

‎02-24-2016 07:18

‎02-24-2016 07:18

@Mymurphdog Welcome to the Fitbit Community! It's weird that your stats' tiles don't appear on your app even though you have restarting your phone. I'd like you to make sure that your phone has the most recent Fitbit app version. If so, try logging out of the app, turn off and turn on your phone one more time. Once this has been done, reopen the app and verify if the tiles appear.

 

Keep me posted on the outcome my friend and I'll be around! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes