02-16-2016 12:57
02-16-2016 12:57
Here's the problem:
Anyone have this problem? If so, what's the fix?
02-23-2016 03:50
02-23-2016 03:50
@step2it It's great to see you in the Community! It's weird that your food logs are not showing on your app even though you have tried the workaround that is recommended for this. I recommend verifying if your phone has the most recent Fitbit app installed. If so, I suggest you to contact our Customer Support team so they can investigate further for you.
Keep me posted on the outcome my friend and I'll be around!
02-23-2016 10:59
02-23-2016 10:59
02-24-2016 06:37
02-24-2016 06:37
@step2it The workaround is the what you did in step 3 and 4 of your previous post. Which is closing the app and reopening it again. You can also try logging out of the app, turning off your phone and turning it back on. After this, open the app and verify if the food logs appear. If not, then my best advice is to contact Support as mentioned previously.
Let me know how it goes!