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Still No Access to Fitbit Sleep Data – Research Form Dead

Hello,

I’m a mobile developer building a health app that needs access to Fitbit’s sleep data. As most of you know, Fitbit requires completion of the Research Application form at https://partners.fitbit.com/researchapplication before granting clearance.

The problem is that form has been “under maintenance” for months. I’ve tried reaching out through the developer portal, and even spoke with a Google/Fitbit support chatter, but they couldn’t help me. I keep getting redirected to “general questions,” which don’t address this issue.

Right now, I still have no way to get access to sleep data. The requirement is clear (“complete the form”), but the form itself is broken, leaving developers stuck.

Has anyone here found a workaround or an actual contact at Fitbit/Google who can resolve this? At minimum, I think Fitbit needs to acknowledge that the form is dead and provide an alternative path for developers who legitimately need sleep data access.

Thanks 

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Hello @kieran95.  This forum is for Fitbit users having issues with the Fitbit app.  I looked at your profile and see that you also posted in the web API forum.  That forum is monitored by Fitbit developers.  Be patient and I’m confident you’ll get a response.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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