help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Still getting FBBluetoothErrorDomain error 18.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-20-2017 01:07 - last edited on ‎10-23-2017 07:22 by Moderator Alum

‎10-20-2017 01:07 - last edited on ‎10-23-2017 07:22 by Moderator Alum

Hi! I've tried to google this, and the last response to this problem from this forum was as follows: 

 

08-14-2017 15:19 - last edited on ‎09-12-2017 14:20 by 

Fitbit Update 9/12/2017: This issue was resolved in the new app update version 2.40 released yesterday. If you are still experiencing this issue, please update your app. Thanks for your patience! 

 

However, I have the latest update for the app, and did not experience any problems until I updated My iPhone IOS to version 11.0.3 about a week ago. What's up?

 

Moderator Edit: Clarified Subject.

Best Answer
0 Votes
1 REPLY 1

‎10-23-2017 07:31

‎10-23-2017 07:31

Hello @HeBDep, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

Are you getting this error when trying to set up a tracker, update a tracker or trying to log in to the app? Which OS version is your phone running? Have you updated the app to its latest version (2.41.1)?

 

If so, please try to perform any of these action while WiFi in your phone is turned off. Once the tracker sets up, starts updating or when you have logged in, turn WiFi on again. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes