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Still having problem synching and no notifications

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Versa Fitbit stopped synching and has had no notification since update. Tracker update not working as can’t find device. I’ve tried all the troubleshooting tips!

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Customer service spent over an hour trying to help me and couldn’t get it to sync. Tried a different phone and still didn’t work. I’ve tried my tablet and an android phone, still can’t find device. They have said I’ll just have to wait till another update and hope that works. Hugely disappointing!

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