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Still not receiving texts

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‎10-29-2019 08:48

‎10-29-2019 08:48

Fitbit stopped receiving texts after last update, have done all the troubleshooting and still no texts, calls come through fine.   I have checked settings in my phone.  Anyone else having issues or found something to fix it that wasn’t listed in the troubleshooting? 

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‎10-30-2019 12:08

‎10-30-2019 12:08

Hello and welcome @Kelly-P 

Im sorry your not receiving notifications at this time. Notifications issues are currently aware of by the Fitbit Team since the iOS update. The Fitbit Team is working on a fix. I have no timeframe of when this fix will be forthcoming. I wish I had more information but sadly I do not. Please look here for troubleshooting steps that may help you: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...

Any and all information on the notification issue can be found there as well as any fix updates. I’m sorry I couldn’t be more help but I hope the link points you in the right direction. 

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