03-03-2021 13:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-03-2021 13:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I'm still unable to sync to my iphone after the supposed fix. Anyone else still having this issue?
03-03-2021 14:57
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-03-2021 14:57
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Even I am still unable to Sync my Versa 3 to the Fitbit App.
03-03-2021 15:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-03-2021 15:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Yes, nothing is syncing for me, either. I wish they would tell us something so I don't keep checking. So frustrating
03-03-2021 15:35
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-03-2021 15:35
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I agree.. it's so frustrating. I spent so much of time on it today.
Also called customer care and was just on a hold for 20 + mins.
03-03-2021 17:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-03-2021 17:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Same issue here. Could someone from Fitbit please respond? Thanks.
03-03-2021 17:35
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-03-2021 17:35
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Same - my last sync was at 9:54 am PT yesterday.
03-03-2021 21:10
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-03-2021 21:10
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Still unable to sync. I'm living in Norway

03-03-2021 23:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-03-2021 23:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I've been trying to log in to the app on my android all day. No one seems to care as I've seen zero replies to anyone still having log in or sign issues. Last comment from the company says the problem is resolved.🤯🤕🤬
03-03-2021 23:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-03-2021 23:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Had problems syncing yesterday. Eventually managed to sync and did the update but lost most of my steps for yesterday from my Fitbit and there is very strange information on my activities. Not sure if this can be corrected.
03-04-2021 08:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-04-2021 08:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I think its the app versus the device. It is syncing at about 1/3 of what it should be doing. Restarting the device and/or app makes no difference. Even removing the device and adding back doesn't help. I think the app needs to be "bug fixed" since the sort of recent iOS update.
03-04-2021 12:28
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-04-2021 12:28
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Restarted my phone and Fitbit after which it synced.
Anyways, something is still wrong with the bluetooth connectivity.

03-04-2021 13:03
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-04-2021 13:03
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I finally was able to login to my account but I am unable to sync since the fix. does anyone know what is going on? also my page is all out off whack from my set up.

03-04-2021 13:15
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-04-2021 13:15
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I've not been able to sync to my app since Tuesday and I've just checked my account on the website and the same there. I did get a notification on the app saying it was being worked out but no more updates since then. Keep seeing on other posts that it's been fixed but that's so obviously not the case.
Fitbit what's going on? Please update your customers and let them know what's going on.
03-04-2021 13:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-04-2021 13:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Hello all, thank you for your participation in the forums and for sharing your experiences.
Thanks to all for the efforts to resolve the issue, sharing the steps you've tried and your feedback. I understand that this can be very frustrating. I am glad to hear some of you were able to resolve the issue. If you continue experiencing difficulties with syncing, please make sure your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?
For complete troubleshooting tips, see Why won't my Fitbit device sync?
Hope this helps!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
03-04-2021 14:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-04-2021 14:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Thanks!
Sent from my iPhone
03-04-2021 15:12
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-04-2021 15:12
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
My app is up to date but I still cannot sync to it and no information is showing on my account on the website either since Tuesday.. So what is happening as something more then 'make sure your app is updated to the latest version' is needed?

03-04-2021 16:32
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-04-2021 16:32
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
FYI, I was finally able to sync by taking the battery out of my Zip for about 10 secs and putting it back in. If you have another device you might want to try whatever reset is appropriate for it (my friend who still has a working One held the button down for about 10 secs, for instance).
03-04-2021 17:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-04-2021 17:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
My ongoing problem yesterday and today is the Dashboard opens on a date a month ago and I have to scroll ahead to today's date to see or log anything. And only certain updates are coming through.

03-05-2021 05:14
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-05-2021 05:14
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I don't even see an option for How to Synch, and the app is 'not availble' on my andriod phone.

03-06-2021 06:26
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-06-2021 06:26
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Same issue here. I’ve reinstalled the app, logged out and in again, changed the battery in my Zip and it’s still not synching. It’s SO frustrating.

