Stopped buzzing at 10,000 steps

[Ann1e]

I wonder how to re-install the friendly little messages received when I reach my target of 10,000 steps...

[SunsetRunner]

Hi @Ann1e

When connecting the tracker to the charging cable / usb port, does it buzzes when doing this? This is a quick method knowing that the buzzing component still works.

Feel free restarting the tracker if not already done,

Restart the tracker

URL: Click to go to the Fitbit Help Article 'How do I restart the tracker?'

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[Ann1e]

No ... It doesn't. I had some syncing issues (lost days / now resolved) so I tried that earlier. Any fix?

[SunsetRunner]

Thank you @Ann1e

Which tracker do you have? When having a Fitbit Charge / Charge HR,

It's possible to Factory Reset (URL) the tracker.

Caution > This erases any tracked data (on the tracker) since the previous sync. If possible, make sure the tracker recently sync'ed to your account.

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When having another tracker, or when the buzzing component still doesn't work in case having a Charge / Charge HR & having done a factory reset,

Feel free to contact the Fitbit Support Team (Click here to contact)

Optionally check out Returns & Warranty before contacting support.

[Ann1e]

Thanks - Fitbit HR - strangely fixed (last 2 days) ... I see an diamond icon on the watch before 10,000 steps - then it buzzes!