help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Stopped receiving notifications on my Charge 4

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-21-2020 07:18

‎11-21-2020 07:18

Hi,

I stopped receiving notifications on my Charge 4 about 2 weeks ago.

I have iPhone 11, iOS 14.2 and the latest version of the fitbit app.

 

I have tried the following things:

1. Remove the Charge 4 from the bluetooth devices 

2. Restart it

3. Re-pair it with the iPhone 

4. Force-quit the fitbit app 

5. Also doubled-check on this article: https://help.fitbit.com/articles/en_US/Help_article/1979.htm?Highlight=notifications

 

but still no luck...

Would like your help with this issue, thanks! 

 

Best Answer
0 Votes
1 REPLY 1

‎11-21-2020 07:06 - edited ‎11-23-2020 09:59

‎11-21-2020 07:06 - edited ‎11-23-2020 09:59

 

 

Best Answer
0 Votes