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Stopped syncing to iPhone

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‎02-22-2016 16:40

‎02-22-2016 16:40

My Fitbit HR stopped syncing to my app on 2/6. It keeps showing that day as the last syncing. Did all the reboots suggested and still nothing. Any advice? Thanks
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‎02-22-2016 18:11

‎02-22-2016 18:11

I am having an  identical problem with mine. It stopped yesterday. It keeps telling me the blue tooth pairing has failed.

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‎02-23-2016 03:36

‎02-23-2016 03:36

Welcome to our Community @Lb631 @Draffin thanks for stopping by! Smiley WinkI'd like to know if you have tried to follow the steps provided at: What's wrong with my Charge HR? and if that doesn't work, my best suggestion would be to set up your tracker as a new device by following these instructions. Note that if you have not synced in over 24 hours, your activity data for previous days will be lost and only today's data will remain. 

 

Hope this helps, keep me posted! Cat Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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