Stride length reverts to previous value in iOS Fitbit app

[Zefo]

Hi. The default stride length estimated by the application is not accurate. I try to change it from the ios fitbit app. I turn the "set automatically" toggle switch to off and then try to enter a new value manually, but after entering the new value, as there is no "save" button, as soon as I click somewhere else, the app resets the value to the default one. I am running the latest version of the ios app.

Anybody had same issue? Thanks for the help.

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Zefo.

Thanks for the details shared in your post. I appreciate your efforts and would like to confirm that this issue has been reported to our team and they are currently investigating it. Please keep an eye on this thread for updates. As a workaround, have you tried using the fitbit.com dashboard to change your stride length? For instructions, see Can I change my stride length in my Fitbit account? 

[Zefo]

Thanks for the suggestion to go via the dashboard. I am able to change the stride length there, however it does not sync back to my iOS Fitbit app. 

[LiliyaFitbit]

Thank you for your reply, @Zefo.

I appreciate your efforts and the additional details. I would like to advise that our team has started releasing a new version of the Fitbit app (3.46). Please make sure to download it once you see it available as updates come with new features and bug fixes: How do I update the Fitbit app?