help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Support's phone number

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-04-2018 19:01 - last edited on ‎01-05-2018 15:39 by Moderator Alum

‎01-04-2018 19:01 - last edited on ‎01-05-2018 15:39 by Moderator Alum

Support's Phone number I have no dial the phone number listed and I’ve been on hold not even on hold I can hear them but they don’t answer and I can hear them in the background but nobody responds

 

Moderator edit: word choice

Best Answer
0 Votes
2 REPLIES 2

‎01-05-2018 04:05 - edited ‎01-05-2018 04:07

‎01-05-2018 04:05 - edited ‎01-05-2018 04:07

@Michelle327

Click on the link in my signature and scroll down to the bottom and click on "Let's Talk" for more options. That is the correct number. 

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer
0 Votes

‎01-05-2018 15:14 - edited ‎01-05-2018 15:39

In response to ACG

‎01-05-2018 15:14 - edited ‎01-05-2018 15:39

Awesome help @ACG! Thanks for stopping by @Michelle327! Thanks for sharing your experience with your Fitbit Zip and Support. To further assist you, I've created a Support Case on your behalf - you should receive an email from Customer Support at the email you used to register with the Community forums.

 

Keep me posted if you have any other question.

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

Best Answer
0 Votes