Surge keeps unpairing from Iphone7

[Chanas4]

I think Im done with It. Tired of fighting with it. Maybe just find a different brand device.

[MarcoGFitbit]

Hello @Chanas4, thanks for joining the Fitbit Community, it's great to have you on board. 

If your Surge un-pairing from the Fitbit account or from the Bluetooth on your phone? When you say disconnected, does that mean it's not syncing correctly or that it's unable to pair back to the account?

In case your tracker is not syncing I would like to suggest the following:

• Restart your Surge by pressing and holding the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim. Then let go of the button and after the screen turns off, wait 10 seconds and press the Home button.
• Restart your phone 
• Turn off the Bluetooth on your phone for 15 seconds then turn it back in. 
• Try to sync your Surge once again. 

It this doesn't seem to work my best recommendation would be setting up your tracker as a new device. Don't worry, this won't delete any of the information previously stored in your account. 

To set up your tracker as a new device:

1. Go to the Bluetooth settings on your phone and check if your tracker is showing under the list of paired devices. If it is, tap on it and select Forget this Device.
2. Restart your phone
3. Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
4. Choose your tracker and follow the onscreen instructions to continue
5. When the app asks you to replace your current tracker, please replace it and continue with the process.

I hope this can be helpful, give it a try and keep me posted in case you need anything else.