Surge not syncing with app.

[Marg52]

I haven't used my fit bit for a while due to an operation.  Now my iPad can't find it to sync with.  What do I do to make them sync?

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Marg52, have a warm welcome to the Fitbit Community, it's great to have you on board. 

Have you restarted your Surge lately by pressing and holding the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim. Then let go of the button and after the screen turns off, wait 10 seconds and press the Home button? Have you restarted your phone and Bluetooth lately as well? If so, my best recommendation would be setting up your tracker as a new device in order to reset the connection between the tracker and your phone. 

To set up your tracker as a new device:

1. Go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device.
2. Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
3. Choose your tracker and follow the onscreen instructions to continue
4. When the app asks you to replace your current tracker, please replace it and continue with the process.

I hope this can be helpful, give it a try and let me know the outcome!