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Surge replacemt

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‎09-26-2016 21:03

‎09-26-2016 21:03

My first surge was faulty so i returned it and got a new one. I try setting it up with my iphone 7s as a new fitbit after i dicarded the infomation from the first one. It is telling me error 403 and wont set of the fitbit.
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‎09-28-2016 06:24

‎09-28-2016 06:24

Hi there @Shellyknockout, let me start by giving you a warm welcome to our Community. I wonder how it goes, were you ale to set up your new Surge? I got the feeling the issue was resolved but I just want to make sure everything is working fine and give follow up with you.

 

Usually this error is due to our servers can't be reach and is just matter to try again as this post from @EdsonFitbit is mentioning.

 

Keep me posted if you need more help and see you around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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