Swim is not working track automatically

[Jalal84]

Dear Fitbit,

My Fitbit charge 4 is not track automatically to the swim in pool 25 meters like freestyles, backstroke, breaststroke, butterfly swimming in my app. Can you change “update” to solve many crashes, fixed issue. Your team Fitbit will add freestyle, breaststroke, backstroke, butterfly swimming 

thanks 

 

[MaCrisGBFitbit]

Hello @Jalal84!   It’s nice to see you around! 

I'd like to confirm if your Charge 4 isn't automatically recording your workout, or if you want it to be recorded by adding the swimming style you used.

In the meantime, I suggest you take a look at the following help article regarding how your Fitbit tracks swimming: How do I track swims with my Fitbit device and Pixel Watch