Re: Sync issues - Fitbit Community

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Sync issues

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Garden92

3 0 1

My Blaze is updated but still not syncing with iPhone and the 10.2 version. Doni need to forget the device and start over? I hate to do that.

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DerrickS

Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

4634 425 6941

Hi @Garden92, I'd recommend the following steps:

Restart your Blaze.
If you manage more than one Bluetooth device on your iOS device (ie Bluetooth headphones, car multimedia system, etc), this may be preventing you from syncing your Blaze. Click here for more information.
Reboot your iOS device
Open your iOS settings > toggle Bluetooth off for 10 seconds > and then turn Bluetooth back on.
Open the Fitbit App to initiate a sync.

Hope this helps!

Derrick | Retired Moderator, Fitbit

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