04-12-2016 11:36
04-12-2016 11:36
04-12-2016 16:25
04-12-2016 16:25
Hi @Wheels1029, the following steps should help you get back on track:
2. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.
3. Force quit the Fitbit App by: rapidly double tapping your iOS home button > swipe left until you see a preview of the Fitbit App > and then swipe up to force close.
4. Open the Fitbit App to initiate a sync.
Hope this helps and welcome to the Community!