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Sync on iOS

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‎04-12-2016 11:36

‎04-12-2016 11:36

My Fitbit won't sync all of a sudden, tried all the trouble shooting, and still nothing. Any suggestions?
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‎04-12-2016 16:25

‎04-12-2016 16:25

Hi @Wheels1029, the following steps should help you get back on track:

 

1. Restart your tracker.

2. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

3. Force quit the Fitbit App by: rapidly double tapping your iOS home button > swipe left until you see a preview of the Fitbit App > and then swipe up to force close.

4. Open the Fitbit App to initiate a sync.

Hope this helps and welcome to the Community!

Derrick | Retired Moderator, Fitbit
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