Sync problems with iOS 13.1.2 - Fitbit Community

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Sync problems with iOS 13.1.2

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Dandyson

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I cannot sync my blaze with the new iOS 13.1.2 on my iPhone 8+. Any help?

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SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

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I've not noticed a general issue with syncing under iOS 13.1.2 so it might be worth trying the standard things for syncing issues:

restart phone
restart fitbit using this procedure: Help article: How do I restart my tracker?
restart fitbit a few more times (it doesn't always work)
"forget" the fitbit in the phone's bluetooth settings
go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

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