No text notifications

[Andrea613]

I have followed all the steps to reset my FitBit after the iOS 13 update and I can’t get any txt notifications. Call notifications come through but no txt. I’ve reset my FitBit too. Help!

[SunsetRunner]

Hello @Andrea613 

I can try and help. I have seen this help some people (not everyone) but maybe it can help you. It’s worth a shot. Here’s how:

Please look at and complete all these steps: 

First open your Fitbit app

Tap your profile picture in upper left

scroll down to the name of your Fitbit and tap it (It’s located just under “My Family”

scroll down and tap notifications 

enable the notifications you want in green 

now simply tap “today” at the bottom of your screen to get back to the main page 

Now lets make sure your iOS device is set up correctly:

go to:

device iOS settings>location services >Fitbit>Always on

also Go to:

iOS setting>Fitbit>Location>Always on

also go to:

iOS settings >notifications >messages>Select always under show previews 

Now Go to your Bluetooth:

1. Tap the "i" icon next to the name of your Fitbit device
2. Turn on the Share System Notifications.

😃 please let me know if this answers your notification issue.