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Sync to iPad and iPhone

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‎04-26-2016 17:02

‎04-26-2016 17:02

I have been connected to both my iPhone and iPad for two days and suddenly I lost connection to my iPad. Any suggestions? I have the Charge HR
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‎04-27-2016 07:53

‎04-27-2016 07:53

@MarilynJ Welcome to the Fitbit Community! To sync your tracker with your iPad; I will recommend to follow these troubleshooting steps to sync with iOS devices. Also, make sure your iPhone is not nearby when syncing with the iPad, that may interfere with the signal. You can do so by turning off Bluetooth on your iPhone in the meanwhile it syncs with the iPad.

 

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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