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Sync

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‎01-27-2016 18:15

‎01-27-2016 18:15

My Fitbit won't finish syncing. It goes through all the motions, is recognized by my device in Bluetooth, then gets the the finishing screen and just goes on forever and never recognizes my chargehr. I've restarted both devices, deleted and reloaded ect. PLEASE HELP!
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‎01-27-2016 19:58

‎01-27-2016 19:58

Mine Charge HR is sort of doing the same thing. When I go to sync with my iPhone 6s+ it will go about 1/2 way and then get stuck. It also says I need to sync with my Bluetooth and never does. I cannot see today's activity until late tomorrow night. I can see yesterday's activity as of 20 minutes ago. I NEED HELP TOO!!
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‎02-02-2016 03:37

‎02-02-2016 03:37

A warm welcome to our new friends @Cmcope @Hjd! Hope you're doing great! Woman Very Happy Please review our troubleshooting tips here. To check for our latest updates on this issue, please monitor our Community thread. If after following these tips you're still having issues, please contact our Customer Support team and let them know the steps you already tried so they can provide you with a good solution for this.

 

Hope this helps, let me know how it goes! Man Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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